MJ LABSBusiness
Latest article · Business processes
Customer database: what it is and how to build one that sells
A customer database is more than a list of phone numbers. Learn what to store, where to keep it, how to keep it clean and how to turn it into repeat sales.
Automation
Digitalisation for small and medium business: where to start
Digitalisation means moving routine work from paper and memory into simple digital tools. See the benefits, the steps, the common mistakes and what it costs to begin.
Business processesBusiness processes: what they are and how to improve them
Business processes are the repeatable steps that get work done. Learn the main types and a simple method for finding and fixing what slows your company down.
AutomationRFM analysis: a simple way to split your customers into groups
RFM looks at when, how often and how much each customer buys. Learn to score your database and decide who gets which message.